Return policy

Complaints

If you receive a product that is damaged, please get in touch with me as soon as possible via info@martinjepsen.com. If possible, include pictures of the damage in your e-mail.

As per Danish Sale of Goods Act, all products are covered by a two-year legal warranty that covers defect or faulty goods. The warranty applies to defects and faults present at the time of purchase. It does not cover damages caused by improper handling of the product.

Right of withdrawal

You have the right to withdraw from your purchase within 14 days after you receive the product. Please contact me at info@martinjepsen.com. You can then return the poster to Nordre Frihavnsgade 17C, 1.tv, 2100 Copenhagen, Denmark. You must cover the cost of shipping. After receiving the product, all payments will be refunded, including the original shipping costs.

Exchange

You can exchange a purchased product with another product on the store, provided the purchased product is undamaged. You must cover the additional shipping costs. If you wish to exchange your purchased product, please get in touch at info@martinjepsen.com.